Accessibility

Barriers

Gare du Nord is located in Basel's Badischer Bahnhof station and can be accessed via the main entrance through the ticket hall without any steps.
A accessible toilet is available in the station near customs. A Eurokey is available at the Bar du Nord.

Gare du Nord is located directly at the Badischer Bahnhof and therefore in close proximity to customs. We are aware that this may be stressful for some people, especially in connection with racial profiling. Gare du Nord expressly rejects any form of discrimination.
If you feel uncomfortable or unsafe due to these circumstances, you can contact us by email at any time. On request, we can arrange a meeting point outside the station and accompany you to Gare du Nord.

Seating & Support

Persons with limited mobility or other visible or invisible disabilities who require a specific seat or assistance are welcome to contact us by email at → fosthoff@garedunord.ch or by telephone on +41 61 683 13 13. We will assess your individual needs and endeavour to find a suitable solution.

Accompanying Persons

People with disabilities may bring an accompanying person free of charge if necessary.

Note on Sensitive Content

Mögliche Trigger oder sensible Inhalte werden bei jeder Veranstaltung explizit ausgewiesen, um ein sicheres Besuchserlebnis zu gewährleisten.

Contact

Contact Person

Florence Osthoff

E-Mail

→ fosthoff@garedunord.ch

Telephone

+41 61 683 13 13

We welcome feedback and suggestions on how we can further break down barriers and improve access for all people.

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