Accessibility

Barriers

Gare du Nord is located in Basel's Badischer Bahnhof station and can be accessed via the main entrance through the ticket hall without any steps.

An accessible toilet is available in the station near customs. A Eurokey is available at the Bar du Nord.

Gare du Nord is located directly at the Badischer Bahnhof and therefore in close proximity to customs. We are aware that this may be stressful for some people, especially in connection with racial profiling. Gare du Nord expressly rejects any form of discrimination.
If you feel uncomfortable or unsafe due to these circumstances, you can contact us by email at any time. On request, we can arrange a meeting point outside the station and accompany you to Gare du Nord.

Wheelchair spaces & Support

Persons with limited mobility or other visible or invisible disabilities who require a specific seat or assistance are welcome to contact us by email at → access@garedunord.ch or by telephone on +41 61 683 13 13. We will assess your individual needs and endeavour to find a suitable solution.

Accompanying Persons

People with disabilities may bring an accompanying person free of charge if necessary.

Note on Sensitive Content

Potential triggers or sensitive content are clearly indicated at every event to ensure a safe experience for visitors.

Contact

We are happy to answer any questions you may have about accessibility in confidence.

Contact Person

Florence Osthoff

E-Mail

→ access@garedunord.ch

Telephone

+41 61 683 13 13

We welcome feedback and suggestions on how we can further break down barriers and improve access for all people.

KulturPLUS1

Enjoy culture in good company

Would you like to attend an event at Gare du Nord but require assistance or support? In partnership with KulturPLUS1, we offer a free cultural companionship service to support you before, during and after your visit.

This service is aimed at people who would like an escort or support when attending a concert, musical theatre performance, or other show.

Please give us at least one week's notice if you would like to use this service. Please email Florence Osthoff at access@garedunord.ch.